Welcome to The Wee Smokehouse! These terms and conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our website and making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not proceed with using our website or making a purchase.

Product Information

We make every effort to provide accurate and up-to-date information about our products, including descriptions, prices, and images. However, please note that product images are for illustration purposes only and may differ slightly from the actual product.

Placing Orders

You must provide accurate and complete information during the checkout process. By doing so, you confirm that you are at least the age of majority in your jurisdiction.

Order refusal or cancellation: We reserve the right to refuse or cancel any order for any reason at our discretion. In such cases, we will notify you and provide a refund if applicable.

Pricing and Payment

Pricing: All prices listed on our website are in New Zealand Dollar (NZD) and are subject to applicable taxes, fees, and shipping charges.

Payment: Payment must be made in full at the time of purchase. We accept various payment methods as indicated during the checkout process.

Shipping and Delivery

Shipping process: We ship to New Zealand wide using NZ Couriers. We aim to process and dispatch orders promptly, but please note all products are made to order. Delivery times are between 2-3 weeks depending on your location.

Risk of loss: The risk of loss or damage to the products passes to you upon delivery. Please ensure that the shipping address provided is accurate and secure.

Returns and Refunds

Customer satisfaction: We want you to be satisfied with your purchase. If you are not completely satisfied, please contact us within two working days of receiving your order to discuss your concerns.

Return policy: Returns are subject to our return policy, which can be found on our website. Please carefully review our return policy for eligibility and any associated conditions or fees.

Intellectual Property

All content on our website, including text, graphics, images, logos, and trademarks, is the property of The Wee Smokehouse. You may not use, copy, reproduce, or distribute our intellectual property without prior written consent.

Limitation of Liability

To the extent permitted by law, The Wee Smokehouse shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase or use of our products.

Agreement

By using this website, you enter into an agreement with theweesmokehouse.nz. This agreement shall be governed by and interpreted in accordance with the laws of New Zealand, without regard to any conflict of law provisions.

Amendments

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.